Computer Technician (Onboarding & Hardware Support)
Sugar Land, TX
Full Time
Entry Level
Computer Technician (Onboarding & Hardware Support)
Location: Sugar Land, TX 77478
Schedule: 9:00am to 5:00pm, Monday to Friday
Get to Know Us:
CG Infinity, Inc. is a technology consulting firm that was founded in 1998. We offer solutions that are tailored to the needs of each individual client that we work with instead of offering standard, run-of-the-mill solutions to everyone. We work closely with our clients throughout the entire process and offer solutions for a myriad of challenges.
Our Culture:
Our people-first approach to technology offers best-in-class service and customer success rates. Here are some of the main services that we offer at CG Infinity: Salesforce Implementations, Customer Experience & CRM, Application Development & Integration, Production Support & QA, and Data Analytics & AI.
Position Overview:
CG Infinity is seeking a motivated and detail-oriented entry-level Computer Technician to join our team in Sugar Land, TX. The ideal candidate will have a strong interest in computer hardware, troubleshooting, and customer service. This position offers hands-on experience with desktops, laptops, peripherals, and network support in a dynamic business setting.
Responsibilities:
Qualifications:
Preferred Skills:
Location: Sugar Land, TX 77478
Schedule: 9:00am to 5:00pm, Monday to Friday
Get to Know Us:
CG Infinity, Inc. is a technology consulting firm that was founded in 1998. We offer solutions that are tailored to the needs of each individual client that we work with instead of offering standard, run-of-the-mill solutions to everyone. We work closely with our clients throughout the entire process and offer solutions for a myriad of challenges.
Our Culture:
Our people-first approach to technology offers best-in-class service and customer success rates. Here are some of the main services that we offer at CG Infinity: Salesforce Implementations, Customer Experience & CRM, Application Development & Integration, Production Support & QA, and Data Analytics & AI.
Position Overview:
CG Infinity is seeking a motivated and detail-oriented entry-level Computer Technician to join our team in Sugar Land, TX. The ideal candidate will have a strong interest in computer hardware, troubleshooting, and customer service. This position offers hands-on experience with desktops, laptops, peripherals, and network support in a dynamic business setting.
Responsibilities:
- Provide technical support for desktop and laptop systems, including installation, configuration, imaging, and maintenance
- Diagnose and repair hardware and software issues for Windows-based systems
- Assist in setting up and maintaining office network equipment, printers, monitors, and other peripherals
- Respond to and resolve help desk tickets efficiently while maintaining accurate documentation
- Support user account management, password resets, and basic network troubleshooting
- Collaborate with senior IT staff to deploy hardware upgrades and support IT infrastructure projects
- Ensure adherence to company IT security policies and procedures
Qualifications:
- Associate degree in Information Technology, Computer Science, or related field (or equivalent work experience)
- Basic knowledge of PC hardware components, operating systems, and common applications
- Familiarity with Windows operating systems and Microsoft 365 environment
- Strong problem-solving, organizational, and communication skills
- Ability to work both independently and as part of a team
- Eagerness to learn and grow in a fast-paced IT environment
Preferred Skills:
- CompTIA A+, Network+, or similar certification
- Experience with Active Directory, imaging tools, or remote support platforms
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