Manager 3 (8645458)

Location: Plano, Texas (and various unanticipated locations throughout the U.S.; may work from home)

Job Responsibilities:

• Analyze business requirements and lead the architectural design of Salesforce solutions, ensuring they are scalable, reliable, and aligned with industry best practices.
• Collaborate with stakeholders to gather requirements and translate them into architectural designs.
• Develop integration strategies with other systems, ensuring seamless data flow and functionality.
• Oversee the customization of Salesforce applications to meet specific business needs using tools including Apex, Visualforce, Lightning Components, and Flow while maintaining best practices.
• Determine when to use configuration versus customization to balance flexibility and maintenance.
• Develop data models that support business processes and reporting needs.
• Ensure data quality and integrity through proper data migration strategies and data governance practices.
• Conduct regular assessments of system performance and recommend improvements.
• Ensure data security and compliance with organizational policies and industry regulations.
• Create and maintain comprehensive documentation of the system architecture, design decisions, and implementation guidelines.
• Document data models, workflows, and integration processes for future reference.
• Stay updated with Salesforce releases and emerging technologies to continually enhance the architecture.
• Identify opportunities for leveraging new Salesforce features and capabilities to improve business processes.
• Develop and deliver workshops and training programs for end-users and developers to ensure they can effectively utilize Salesforce functionalities.
• Define project scope, goals, and deliverables that support business objectives.
• Create comprehensive project plans including timelines, resource allocation, and budget estimates.
• Track project milestones and deliverables, ensuring adherence to timelines and budgets.
• Prepare regular status reports for stakeholders, highlighting progress, risks, and issues.
• Implement Agile methodologies to enhance project flexibility and responsiveness.
• Facilitate sprint planning, daily stand-ups, and retrospectives to drive team productivity.
• Lead cross-functional teams including developers, business analysts, and QA testers, fostering collaboration and alignment.
• Provide clear direction and support to team members throughout the project lifecycle.
• Work on Salesforce development and implementation.
• Provide guidance to development teams on best practices for Salesforce development and implementation.
• Identify potential project risks and develop mitigation strategies to minimize impact.
• Address issues proactively, ensuring that project goals are met without compromising quality.
• Establish and enforce quality assurance processes to ensure deliverables meet defined standards.
• Oversee user acceptance testing (UAT) and gather feedback for continuous improvement.
• Review technical designs and code to ensure adherence to Salesforce standards and architectural principles.
• Build and maintain strong relationships with key stakeholders by understanding their needs and expectations.
• Facilitate workshops and meetings to gather requirements and present solutions.
• Act as a trusted advisor by providing insights on Salesforce capabilities and strategic recommendations for maximizing ROI.
• Help stakeholders understand how Salesforce can address their specific challenges.
• Utilize deep business knowledge of Salesforce products.
• Utilize Salesforce solutions.
• Manage teams and projects in a cloud environment.
• Oversee two Associate 2, one Consultant 2, one Manager 1, and one Manager 3.

Minimum Requirements:

• 5 years of progressive, post-baccalaureate experience in the job offered, or 5 years of progressive, post-baccalaureate experience in a related occupation 
• utilizing deep business knowledge of Salesforce products to help assist with estimation for major new initiatives.
• Salesforce development and implementation.
• Salesforce solutions.
• Managing teams and projects in a cloud environment.
• Salesforce Certification.